JAN 25, 2017
Important Notice for CITIZEN ladies’ watch “xC(Model Code:EC114****)” customers.
Dear Customer
This is an important notice for CITIZEN “xC(Model Code:EC114****)”customers.
We have recently come to identify the possibility that some of the CITIZEN “xC (Model Code:EC114****)” watches manufactured by December 2016 had a faulty connection between the band and the watch case. This situation will not happen under normal use but its end-piece may disengage and rotate when the band is pulled with force.
For customers who have experienced such case, we ask that you contact the CITIZEN service center..
We apologize for the inconvenience this has caused to some of our customers.
We appreciate for your continuous support.
Thank you.
Applicable combination of products and case numbers
EC1140-51A |
EC1144-51W |
EC1145-58X |
EC1146-55X |
EC1140-51A | EC1144-51W | EC1145-58X | EC1146-55X |
Case Number H240-T022472 |
Case Number H240-T022740 |
Case Number H240-T022740 |
Case Number H240-T022499 |
Objective Parts
How to check the case numbers
Please refer to the diagram on the left to find the CASE NUMBER of your watch engraved on the caseback of your watch. H240-T022472 |