Q |
I have bought a Hyper Aqualand in USA but I cannot get Feet indication. |
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How to convert it to Metric system? |
A |
The watch cannot be converted from Metric to Feet. |
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Q |
I do free diving, how can I turn off ascend warning alarm? |
A |
From legal stand point, we are not allowed to deactivate this warning system. |
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Q |
'CHEK' is on display and does not go away, what shall I do? |
A |
If the watch is kept in the ready state for the diving mode for 1 hour |
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after the water sensor is turned on, the dot indicator indicates |
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'CHEK'. In this case, wipe water off the water sensor and confirm that |
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'CHEK' goes off. |
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Q |
My Hyper Aqualand shows 'BAT' flashing, what shall I do? |
A |
'BAT' flashing indicates the battery comes near the end of its life. Bring or send |
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the watch to an authorized service center for battery replacement and |
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water test. |
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Q |
My Hyper Aqualand shows 'BAT' flashing, what shall I do? |
A |
'BAT' flashing indicates the battery comes near the end of its life. Bring or send |
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the watch to an authorized service center for battery replacement and |
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water test. |
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Q |
My Hyper Aqualand does not last two years that the instruction manual indicates. |
A |
Battery life averages 2 years under the following conditions. |
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* Length of each diving time : 35 minutes |
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* Number of dives : 100 times/year |
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* Data transfer : Once/week |
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The battery life greatly depends on the frequency of the use of various |
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functions. |
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If the watch is becomes wet while the user is not diving, the lifetime of the |
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battery is shortened (Since the various functions of the watch for diving start working). |
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The battery life roughly changes as follows, depending on the number |
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of dives (on the assumption that the other conditions are unchanged) |
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35 min, 200 times/year : 2.2 years |
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35 min, 300 times/year : 1.8 years |
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Q |
Unable to transfer dives to my computer via USB |
A |
Refer the following trouble shooting |
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Do the dives on your watch indicate PLOG at the lower right side of the |
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digital display? |
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No: You can only transfer the dives indicating PLOG which is the |
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Profile Data Log. The PLOG records up to six hours of data that can be |
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transferred to the computer. |
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Yes: Go to next question. |
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Do you have the watch in (TR) data transfer mode? |
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No: Press and hold the bottom left button for 2 to 3 seconds until you |
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see TR in the bottom right display. |
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Yes: Go to next question |
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Do you have the watch laying flat and making good contact inside the |
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Communication Unit? |
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No: Make sure the watch is laying flat and making good contact. |
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Yes: Go to next question. |
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Do you have the watch laying flat and making good contact inside the |
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Communication Unit? |
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No: Go to next question. |
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Yes: You would need to send watch in for battery replacement. Find |
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out how to send it in on our website under Technical Support / Service. |
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Are you using our USB cable? |
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No: We recommend using our USB cable, as we can't support and |
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Yes: You would need to send watch in for battery replacement. Find |
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out how to send it in on our website under Technical Support / Service. |
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Are you using our USB cable? |
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No: We recommend using our USB cable, as we can't support and |
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troubleshoot third-party product. You may order the USB cable through |
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our Parts department. The part number is CDS0927-04 |
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Yes: Then we recommend that you send us the watch, |
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communication unit, cable and a brief note explaining you tried all of the |
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above. We'll try to transfer the dives using your communication unit, |
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cable and watch. If we're successful, we know there is a sharing conflict |
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with other drivers on your computer. We will make a print out indicating |
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we were able to transfer and return your watch, communication unit and |
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cable to you explaining there is no problem with the watch, |
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communication unit or cable, but the problem lies with your computer. |
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Q |
Unable to transfer dives to my computer via serial cable |
A |
Refer the following trouble shooting |
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Do the dives on your watch indicate PLOG at the lower right side of the digital |
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display? |
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No: You can only transfer the dives indicating PLOG which is the Profile Data |
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Log. The PLOG records up to six hours of data that can be transferred to the |
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computer. |
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Yes: Go to next question. |
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Do you have the watch in (TR) data transfer mode? |
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No: Press and hold the bottom left button for 2 to 3 seconds until you see TR |
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in the bottom right display. |
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Yes: Go to next question. |
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Do you have the transfer terminal of the watch making contact with the 3 |
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connection pins inside the communication unit? |
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No: Then you need to make sure the watch transfer terminal is making contact |
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with the center contact pin on the communication unit and the other two pins are |
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making contact with the side of the watch case. |
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Yes: Go to next question. |
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Does the watch indicate low battery by flashing BAT or BT on the bottom right |
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display? |
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No: Go to next question. |
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Yes: Then you would need to send watch into our facility for battery |
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replacement. Find out how to send it in on our website under Technical |
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Support / Service. |
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Do you have the serial cable plugged into the correct com port on the computer |
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that you have selected in the Hyper Aqualand program? |
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No: Verify that you have the serial cable plugged into the correct com port on |
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the back of your computer and you have the correct com port selected in the Hyper |
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Aqualand program. |
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Yes: Go to the next question. |
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Do you have the serial cable plugged into the printer port, which is a 25 pin |
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that you have selected in the Hyper Aqualand program? |
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No: Verify that you have the serial cable plugged into the correct com port on |
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the back of your computer and you have the correct com port selected in the Hyper |
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Aqualand program. |
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Yes: Go to the next question. |
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Do you have the serial cable plugged into the printer port, which is a 25 pin |
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female parallel port? |
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No: Go to the next question. |
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Yes: Then you need to plug the serial cable into the correct com port on your |
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computer that you have selected in the Hyper Aqualand program. |
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Does the serial port on which you're trying to transfer only have the Hyper |
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Aqualand software driver assigned to it? |
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No: Then you need to make sure the Hyper Aqualand is not sharing the com |
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port with any other peripheral (accessories) software drivers. If it is then you would |
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need to try another com port or you may need to remove all other peripheral drivers |
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attached to that com port. We recommend you contact your computer technical |
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support desk for assistance on determining what other peripheral drivers occupy that |
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com port and how to remove them. |
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Yes: Go to the next question. |
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Have you tried transferring on a different computer? |
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No: Then try transferring on a different computer to see if you're able to transfer. |
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If you're able to transfer using another computer, go back to the top of the |
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troubleshooting and start over. |
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Yes: The problem lies with your computer. |
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Q |
I have gotten an error message like as below: |
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16 bit Windows Subsystem |
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C:/WINNT/SYSTEM32/AutoExec.NT/The system file is not suitable for running MS-DOS |
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and Microsoft applications |
A |
AUTOEXEC.NT Error after Installation of Windows XP SP2 Problem |
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After installation of Service Pack 2, Windows XP may display an error message relating to |
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AUTOEXEC.NT when trying to run certain 16-bit applications. |
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Discussion |
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The InstallShield software used for the installation of JInitiator makes use of 16-bit Windows |
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technology which requires a valid AUTOEXEC.NT file to be present in the system. This file, |
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which is part of the Windows 16-bit subsystem as it ships with Windows 2000, Windows XP, |
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and Windows Server 2003, normally resides in the 'System32' subdirectory of theWindows |
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installation directory. |
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Installation of Windows XP Service Pack 2 on an otherwise
'healthy' Windows XP system |
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may delete the AUTOEXEC.NT file. As a result, when trying to run certain applications |
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which make use of 16-bit technology an error message like the following may be displayed: |
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16 bit Windows Subsystem - C:/WINDOWS/SYSTEM32/AUTOEXEC.NT. The system |
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file is not suitable for running MS-DOS and Microsoft Windows applications. |
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Choose 'Close' to terminate the application. |
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The error message can be misleading, because it is displayed even if the AUTOEXEC.NT file |
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is actually missing. |
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To verify whether you have the file, type '%windir%/system32/' in the address bar of an |
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Explorer window. If there is no AUTOEXEC.NT file proceed as follows: |
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1. Browse to '%windir%/repair/' (usually
'C:/WINDOWS/repair') |
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2. Right-Click and Copy the AUTOEXEC.NT file |
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3. Browse to '%windir%/system32/' (usually
'C:/WINDOWS/System32') |
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4. Right-Click inside the window and Paste the file |
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The error condition described here may also be the result of corruption of the |
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AUTOEXEC.NT file, in which case the above procedure may be helpful to restore a valid |
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file. |
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Corruption of the AUTOEXEC.NT file has also been related to virus programs. You may |
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want to virus-check your system with one of the following free tools: |
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http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym |
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http://www.pandasoftware.com/activescan/com/activescan_principal.htm |
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