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Q. |
What is the difference between USB communication and infrared communication? |
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A. |
USB communication refers to communication using a USB cable connected between
the USB terminal of a personal computer and the communication unit. Infrared
communication refers to wireless communication using an infrared terminal
of a personal computer and the infrared terminal of the watch. Cyber Aqualand
Nx is compatible with both types of communication. |
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Q. |
Can I use a USB hub? |
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A. |
Yes, you can. But because it is up to HUB that you use, some types of USB
hub may not be used. |
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Q. |
Something wrong with USB communication system. What happened? |
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A. |
Please check the following matters. |
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=> Isn't watch in Low power mode? |
> |
Take out the watch from the communication unit then press A and D button
simultaneously for more than 2 seconds. After the watch is switched to
standard mode, attach the watch to the communication unit.
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Please try transferring data after the watch face turns to the USB communication
display. |
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=> Is the USB cable connected to PC and the communication unit? |
> |
Connect the USB cable correctly. |
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=> Is a USB driver installed? |
> |
If not, install PgmUSB Device. |
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=> Does PgmUSB Device have the "x" mark under Control panel
- System - Device manager? |
> |
If the "x" mark is checked, delete PgmUSB Device, then install
it again. |
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=> Does your PC have OHCI (Open Host Controller Interface) type? |
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With OHCI type USB controller, some communication errors occur because
of the combination problem. In this case, use a USB controller of UHCI
(Universal Host Controller Interface) type or infrared communication. (You
can check the type of the controller with the System Property.) |
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If you cannot solve your problem even after reading above answers, please
consult CITIZEN SERVICE CENTER. |
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Q. |
How long is the possible communication distance of the infrared communication
function? |
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A. |
The maximum distance is 15cm with directivity margin of about +/-15 degree. |
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Q. |
What is the transmission rate of infrared communication and USB communication? |
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A. |
The maximum trasmission rate of both infrared communication and USB communication
is 57.6kbps. |
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Q. |
Is the communication unit compatible with USB 2.0? |
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A. |
Yes, the communication unit can operate with the USB 2.0 interface, but
the transfer rate is the same as that of USB 1.1. |
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Q. |
Can I use Cyber Aqualand Nx to communicate with a cell phone or PDA? |
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A. |
No, you cannot.
Click here to see the Aqualand Graph Nx operating environment. |
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Q. |
I cannot download the logs from the watch to PC using IrDA USB adapter. Why? |
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A. |
Please install an appropriate driver for the adapter. |
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Q. |
Watch does not switch to Infrared Communication Mode. |
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A. |
Watch may be insufficiently charged. Please check the IrDA
status in the System Monitor Mode. If IrDA is "NG", please charge the
watch.
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Communicating Between PC and Watch |
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Q. |
Can I transfer log data of a personal computer into the watch? |
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A. |
No, you cannot. |
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Q. |
I cannot load log data from the watch to PC. |
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A. |
The possible causes are as follows. |
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There is no logs in your watch. |
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USB cable is not connected (when communicating with USB). |
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The watch is not connected to the communication unit properly. |
> |
Selecting wrong interface with the <Interface> dialogue in Aqualand
Graph Nx. |
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Q. |
I cannot load log data from the watch to PC(through USB). |
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A. |
The possible causes are as follows. |
=> A USB driver is not installed. |
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Install a USB driver. |
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Q. |
I cannot load log data from the watch to PC. (with Infrared communication) |
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A. |
The possible causes are as follows. |
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=> An Infrared communication driver is not installed in your PC. |
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Install an Infrared communication driver. |
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=> Your PC does not have an Infrared transmitter/receiver. |
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Please use USB communication. |
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=> The watch is not directed right to the Infrared transmitter/receiver
of your PC. |
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The maximum communication distance between the transmitter and receiver
is 15cm and the effective transmission angle is +/-15 degrees. |
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=> The watch moves away from the Infrared transmitter/receiver during
communication. |
> |
The maximum communication distance between the transmitter and receiver
is 15cm and the effective transmission angle is +/-15 degrees. Observe
this range. |
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=> The watch is not in the Infrared communication mode. |
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Press and hold the D button for at least 2 seconds in any mode, and the
watch is set in the infrared communication mode. Then, push the C button
to select "toPC".
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=>The infrared port is disabled in Device Manager in the Controla Panel
of your computer. |
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Enable the infrared port. |
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=>The communication speed is set faster than 57.6kbps. |
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Set the communication speed less than 57.6kbps with infrared device driver.
Please refer to the instruction manual of your perosnal computer or infrared
adapter for information. |
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Q. |
An error message, "Failed to connect with watch" is displayed
after starting the transfer. |
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A. |
Select the right interface in the interface setting of the
Aqualand Graph Nx program.
1. an error message
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2.Interface setting: Select the right interface.
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Communication between watches |
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Q. |
What can I communicate between watches? |
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A. |
You can communicate the current time, Alarm time and sound, Dive Alarm
depth and time, and Anniversaries graphics. |
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Q. |
What is going to happen if the Anniversary which has the same date as the
previously set in my watch is transferred? |
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A. |
The transferred Anniversary is written over the previously set anniversary.
Please make sure it does not happen. |
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