Cal. No. W510
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Dedicated app
Cannot log in service on the dedicated app.
Below may be possible causes. Try the following remedies in sequence.
Caution
We placed an important notice about the screen of the dedicated app used for logging in the Riiiver service.
Access here. (as of June 30, 2021)
| Cause | Remedies |
|---|---|
| The account/social account (Apple ID, Gmail, etc.) you try to use is different from that you had registered; you entered a wrong account name and/or a wrong password. | Select and enter the correct account and password. |
| The dedicated app is not up to date. | Update the dedicated app. |
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Ask their manufacturers or developers for further information on operation of smartphones and their OS and installation of apps.
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